Raymond R. Poirier - Professional Biography

Contact Information:
22417 Cherrylawn Drive, Brownstown Township, MI 48134
Phone: 734-516-2251 | Email: rpoirier@comcast.net / rpoirier1961@gmail.com
LinkedIn: linkedin.com/in/poirier | Website: www.raymondpoirier.com

Professional Summary:
Raymond R. Poirier is a seasoned Project Management Professional (PMP), Agile Certified Practitioner (ACP), Certified Supply Chain Professional (CSCP), Certified Business Analyst (CBA), Lean Six Sigma Black Belt (LSSBB), and ITIL 4 Foundation Practitioner. With over 35 years of diverse experience, Raymond has led transformative projects across industries including automotive, aerospace, telecommunications, and retail. His expertise spans IT service delivery, ERP deployments, supply chain optimization, and process improvement. Over 2.5B of cost reductions or new investment achieved through operational, physical and digital processes optimization initiatives.

Core Competencies:

·       Technical Expertise: Over three decades of managing digital and physical transformation projects, ERP systems (SAP, Oracle, Microsoft Dynamics, QAD), and 25+ Agile frameworks.

·       Project, Program, Portfolio Management, Business Analysis and IT delivery: Led over $3.5 B of Cost reductions, new investment by indentitifcation, justification and implementation of operational, physical and digital process optimizations

·       Leadership & Management: Proven servant leader, Agile coach, and program manager with extensive PMO development experience.

·       Problem Solving & Innovation: Skilled in applying 200+ problem-solving tools, driving operational efficiency, and delivering first-time solutions in manufacturing and IT.

·       Business Acumen: Strategic thinker with a focus on aligning projects to business goals, enhancing customer satisfaction, and achieving key performance indicators (KPIs).

·       Process Improvement: Expert in Lean, Six Sigma, Theory of Constraints, and process optimization methodologies.

Professional Experience:

·       Agile Tech Labs/Global Information Technology (2015–Present): Project Manager, Business Analyst, Agile Coach, leading ERP deployments, cloud solutions, and IT service delivery frameworks.

·       Prolim Global/EWIE/Key Safety Systems/Caterpillar (2014–2015): Senior System Analyst, managing QAD ERP consolidation and process optimization projects.

·       Key Roles at Blue Cross Blue Shield, Delphi, Consumers Energy, Bombardier Aerospace, and Department of Defense: Managed enterprise-wide projects focused on ERP solutions, process improvement, and IT governance.

Key Achievements:

·       Spearheaded over 15 full-lifecycle ERP implementations.

·       Delivered 300+ automated solutions in manufacturing and IT.

·       Reduced operational downtime by 50% for Caterpillar through MRO process improvements.

·       Implemented IAM frameworks ensuring regulatory compliance.

Education & Certifications:

·       MBA in Technology Management - University of Phoenix, 2003

·       BS in Electro-Mechanical Engineering and Robotics - Siena Heights University, 1990

·       Associates in Mechanical, Electrical, and Fluid Power Technology - 1982

Professional Certifications:

·       PMP, ACP, CAPM Instructor (PMI)

·       CBAP, PBA (IIBA & PMI - pending)

·       CSCP (APICS), CSSBB (ASQ), Master Black Belt (Booz Allen Hamilton)

·       ITIL 4 Foundation Practitioner (Axelos), Oracle 11g DBA (OCP), CCNA

·       50+ additional certifications in IT security, cloud services, and data architecture

Additional Information:
For a detailed portfolio of projects and achievements, knowledge, skills, experience visit www.raymondpoirier.com to download my book of technical knowledge, experiences and exposure to see if my skills are in line with skills you need.

Short List of Some of my Certification that Validate my Knowledge. Over 50 certification badges or Certificates can be downloaded from the site.